Customers who were sold wrong or false payment protection insurance are now entitled to claim compensation.
First you must make sure you are qualified by figuring out if you were, in fact, sold false insurance; you may be entitled to premiums worth up to thousands. One of the most common and clearest cases of fraud selling is if a customer was wrongly sold the insurance when they can’t claim on it. If you qualify make sure to complete your claim as soon as possible, there are several templates available online for your specific circumstance and will guide you through the process. Once you complete and submit your claim and it is approved and agreed upon the firm (Financial Ombudsman Service), you are entitled to and will be reimbursed for each of the premiums that you paid; this also includes interest.
A rule of the FSA clearly states that when a customer cancels a policy or anything else of the sort, the Financial Ombudsman Service should give a fair refund to be given.
If you don’t agree with the amount of the refund you are said to receive or feel that it is unfair keep persisting until you are given an amount that you are satisfied with. It is required that you first complain to the company or firm who sold you the false insurance before making your claim. It is a possibility that they were representing a different company; write directly to the company in circumstances like these. When reporting to the specific firm or company make sure to provide all reasons and details within that lead you to believe you have been wrongly sold the insurance you PPI purchased.
